IMPORTANT NOTICE

With our new member messaging system, we are now able to make automated calls to our members.

Please be aware that calls regarding delinquent bills and past due notices on your electric bill will now come from our automated system and NOT a Guthrie County REC office employee.

Delinquent notices will still be mailed out at the beginning of the month stating the amount past due and date of disconnection-typically the 15th of the month. Automated calls will be made any time after the 15th of the month! The automated call will state that we are calling in regard to your account needing attention and our office number will be listed. PLEASE call us back to discuss your account! 

If we have not heard from you regarding your account, we will post the property 2 days after the automated call has been made and charge a $50 posting fee. It is important that you call us to avoid this extra charge!  

We understand that scams threating to disconnect your power have been increasing; however, our automated call will not ask for any payment information or personal information! You can always contact our office directly at 888-747-2206 to speak with office staff who can verify calls.

We appreciate your patience and understanding as we implement this new feature to better serve you!